Payment Method

OneCloudy uses 2Checkout, Paypal & Skrill payment processors. Clients may submit a payment with a valid credit or debit card or by using the balance of his/her Paypal or Skrill account.

Late Payment Policy

All accounts are billed according to the dates they were first activated on. Accounts which are not renewed 3 days after the renewal date will be disabled. If the account is not renewed in 30 day period after the renewal date set on the account, then it will be terminated and all files will be removed. Subscriber will receive notifications if there is any action to be taken on his respectable account.

Billing, Cancellation and Refund Policy

As a customer of OneCloudy you agree to submit or supply a payment for the rendered services in advance, on the billing date set by OneCloudy. By default these services will be billed on a recurring basis (if recurring payment option was chosen during registration or renewal of the appropriate hosting package Or reseller package). You must notify OneCloudy at least 7 days before the next automated renewal date if you wish to cancel the recurring payments without any further recurring charges (OneCloudy shall not be held responsible for recurring automated payment if notified less than 7 days before the next subscription payment date, and this payment will not be refunded). Domain Registration, SSL Has No Refund Policy


All services provided by may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. If you think your site may violate our Terms Of Service, please ask us before signing up for an account so that we may determine if we can host your site. reserves the right to determine what is and what isn't acceptable for our servers. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury. Clients who own reseller packages are not allowed to provide free (unpaid) hosting services (to avoid server overload and high abuse rate).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

“Unlimited” Usage Policy

OneCloudy offers some of its hosting packages with “Unlimited” amount of resources for specific options (disk drive space, bandwidth, domains per account, and others listed in the features page). This means that OneCloudy will not set a specific cap for these resources and client will be able to use these resources as needed, however OneCloudy does use a fair usage policy which applies to all accounts. OneCloudy Fair Usage Policy implies that if the client uses the resources of the shared server to the extent where he is negatively affecting other users hosted on the same server, the resources may be capped or in some cases, but not necessarily, respectable account may be disabled before client upgrades his account to a package more suitable for his needs or fixes the issues so the resource usage on his account stops to negatively affect other users on the same shared server. By the term “Unlimited Space” OneCloudy means that it will not set a cap on the amount of files the user may host on his account, however the space on the hosting account cannot be used for: Backup storage, Online storage, File sharing services, Movie storage, Photo storage, Software storage, Copyrighted content storage, Illegal, Abusive or Offending file storage, Document Archives or any other type of Archive, File Backups (with the exception of a single cPanel backup generated from your cPanel), log files, etc. OneCloudy reserves the right to remove such files from the user account with or without notice to the client. OneCloudy also reserves the right to clean up a user account by removing files which fall under the criteria of files that may not be hosted on OneCloudy accounts, if there are more than 250.000 files on a single account, with or without notice to the client. OneCloudy also reserves the right to disable the account which holds more than 250.000 files until the relevant shared hosting account is upgraded by the client to a Business service where such limitation is not applied. (If you Have "One Master" package. You have not apply this term) & Specially note OneCloudy is not liable for any loss of content if the backup has not been generated, it is the client's sole responsibility to safeguard the account data.

Banned Scripts or website types

The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc. Hosting any type of these sites will result in instant account suspension until the content is removed. On the case that the content was uploaded willingly by the client, OneCloudy reserves the right to terminate the account without the possibility of a refund (even if the 30 days have not yet passed on the account). If the content was uploaded by a 3rd party (hackers, abusers which intend to take the client site down), then OneCloudy will inform the client about the abusive content. OneCloudy also reserves the right to remove such content from user account without prior notification. Banned scripts and website types listed below:
♦ IRC scripts, eggdrops, bots
♦ Proxy server scripts (also any other script which operates as proxy)
♦ Mail bomber and spam scripts
♦ IP spoofers and port scanners
♦ Pirated Software or any form of warez
♦ Image Hosting Scripts (like imgur or Photobucket)
♦ AutoSurf site scripts
♦ PPC site scripts
♦ PTC site scripts
♦ Bruteforce Programs or scripts
♦ File sharing, dump and mirroring service scripts (like mega, rapidshare)
♦ Top sites generator scripts
♦ Illegal drug or any other substance or product not allowed to be sold in US or Contraband related sites
♦ Sites distributing copyrighted content without proper licenses
♦ Gambling sites
♦ Hacker programs, credit card dumps, hacker focused sites
♦ Forums distributing warez or any other illegal content
♦ Fraudulent sites (fake banking services, fake login pages, any other site mining information in illegal ways)
♦ Viruses, trojan horses, mass ping, ddos, udp or tcp flood scripts, or other kind of desctructive scripts
♦ Child Pornography (If OneCloudy is to locate Child Pornography Web Sites willingly uploaded to a client account, then the client account will be terminated instantly without any possibility of a refund)